Shipping policy

Last updated: March 10, 2026

Thank you for shopping with Futari. We aim to provide a smooth and reliable delivery experience for all our customers.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

If we experience a high volume of orders, shipments may be slightly delayed. We will notify you in case of significant delays.

Estimated delivery time after dispatch: 0-7 days

Delivery timelines may vary depending on your location and courier service availability.

Shipping charges (if applicable) will be displayed at checkout before payment.

Once your order is shipped, you will receive a tracking link via SMS or email so you can track your delivery in real-time.

While we aim to deliver your order within the estimated timeline, delays may occur due to:

Futari is not responsible for delays caused by courier partners, but we will assist you in tracking your shipment.

Please ensure that your shipping address and phone number are correct at the time of placing your order.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

If a package is returned to us due to:

The customer may be required to pay additional shipping charges for re-dispatch.

If your order arrives damaged, please contact us within 48 hours of delivery with:

We will review the issue and assist you accordingly.

If you have any shipping-related questions, please contact us:

Phone number:+919618344072

Email: futari.2024@gmail.com

Instagram: @futari_jewells